Contact Us

Please read the service commitments that apply to orders placed with Owala.

Customer assistance

Contact Owala about an order, shipment, return, exchange, payment, accessibility question, or privacy request. Include the order number when relevant, but never send a complete payment-card number by email.

Support hours

Customer service is available Monday to Friday, 9:00 AM–5:00 PM local time. Messages received outside these hours are reviewed on the next business day.

Contact details

Store: Owala
Email: Support@Owaly.shop
Phone: (475) 947-6798
Postal address: 857 N 1st St, Bismarck, North Dakota, 58501, United States